An established, independently owned Insurance Broker has an opportunity for an experienced Commercial Claims Handler to provide support to the Head of Claims and to take a lead role in managing a case load of claims from first notification through to final settlement.

The Senior Claims Handler will predominantly manage commercial claims but will also have the opportunity to be involved in Financial Lines, HNW and Marine claims.

You’ll be a key point of contact for clients and will work closely with insurers, loss adjusters and other relevant parties to ensure prompt and fair claims settlements.

You will be responsible for a broad range of claims and specific duties will include:

• Provide a proactive and responsive service to clients, keeping them informed and updated.
• Produce accurate and timely documents for all aspects of the claims process.
• Negotiate with insurers on behalf of the client.
• Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim.
• Chase insurers and suppliers to expedite claims progress and settlement.
• Keep accurate claims records at all times.
• Build excellent working relationships with the Account Executives and the wider team.

Key Skills/Experience Required:

To be considered for the Senior Claims Handler opportunity, you will have the following experience:

• Previous commercial claims handling experience
• Knowledge of Financial Lines, Marine or HNW insurance claims would be beneficial
• The ability to communicate effectively at all levels.
• Articulate and good attention to detail
• Strong PC literacy to include Word and Outlook.
• Cert CII qualification would be preferred.

Salary/Benefits Information:

• Salary to £50k
• Generous Benefits package
• Bonus
• Hybrid working – 3 days in the office
• Support with professional qualifications

Contact: David Harries

Reference: DH/107565

Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.