Sales Administrator

Exeter | Full-Time, Permanent | 37.5 Hours, Monday to Friday

Are you an organised and proactive administrator who enjoys providing excellent customer service and keeping things running smoothly? We are looking for a Sales Administrator to join a busy and friendly team in Exeter.

Working closely with the Sales Administration Manager and wider business, you'll play a key role in supporting customers, processing orders, and ensuring the efficient delivery of day-to-day administrative operations.

Key Responsibilities

• Processing customer orders, credits, and invoices accurately and efficiently.
• Handling customer enquiries via telephone and email.
• Liaising with customers, couriers, and internal departments to ensure smooth order fulfilment.
• Maintaining customer records and account information.
• Providing updates on order progress and sales activity.
• Supporting reporting, mailshots, filing, and general administrative duties.
• Assisting the Field Sales Team with administrative support as required.

About You

• Previous administration and data entry experience.
• Excellent communication and customer service skills.
• Confident using Microsoft Excel, Outlook, and managing multiple inboxes.
• Strong organisational skills with excellent attention to detail.
• Able to prioritise workload effectively in a fast-paced environment.
• A positive, flexible team player with a proactive attitude.

What's on Offer?

Full-time, permanent position

Competitive holiday allowance with service-related increases

Free onsite parking

Birthday day off

Hybrid working available following successful completion of training

Friendly and supportive team environment

Regular social events and team activities