OFFICE MANAGER

Role Summary

The Office Manager oversees day-to-day operations across multiple offices, ensuring each location is well-supported, efficient, safe, and aligned with company standards. The role combines facilities management, administrative leadership, HR, vendor coordination, and cross-team communication. As the company scales, the Office Manager will build repeatable processes, introduce tools, and support new office openings.

Key Responsibilities

• Multi-site office operations — Maintain consistent standards across all offices, including supplies, equipment, meeting spaces, and shared facilities.
• Facilities & vendor management — Manage relationships with landlords, cleaning services, security providers, maintenance contractors, and IT support partners.
• Office expansion support — Assist with planning and coordinating new office openings, relocations, or refurbishments, including layout planning and onboarding local vendors.
• Health, safety & compliance — Ensure all offices meet UK workplace regulations, conduct regular risk assessments, and maintain emergency procedures.
• Administrative leadership — Oversee reception, mail handling, travel coordination, and general administrative workflows.
• Budget management — Track office-related expenses, negotiate vendor contracts, and manage purchasing for supplies and equipment.
• Employee experience — Support culture initiatives, organise office events, maintain a welcoming environment, and act as a point of contact for staff needs.
• Process creation & optimisation — Build scalable operational processes, documentation, and standards as the company grows.
• Technology & systems coordination — Work with IT teams to ensure smooth onboarding/offboarding, equipment distribution, and office tech readiness.
• Cross-functional communication — Liaise with HR Agency, IT, Finance, and leadership to ensure operational alignment across all sites.