Customs Clerk

Right Now Group are recruiting for an experienced Customs Clerk on behalf of a well-established international freight forwarder based in Ashford, Surrey.

This is an excellent opportunity for someone with customs clearance experience who is looking to develop their career within freight forwarding. Initially focusing on road import customs clearances, the successful candidate will receive full training across air and sea freight operations, with a clear progression path into a Multimodal Import Operator role.

Key Responsibilities of a Customs Clerk

• Complete road import customs declarations accurately using the relevant customs systems.
• Ensure all customs entries comply with HMRC regulations and current customs legislation.
• Review commercial invoices, packing lists, CMRs and supporting documentation to ensure customs compliance.
• Liaise with customers, hauliers, customs authorities and internal teams to resolve customs-related queries.
• Monitor customs entries through to clearance, ensuring shipments are processed without delay.
• Maintain accurate customs records and ensure all documentation is completed correctly.
• Provide customers with updates regarding shipment and customs clearance status.
• Support the wider import operations team while receiving training across air and sea freight.

Skills & Experience Required for a Customs Clerk

• Previous experience completing customs declarations is essential.
• Experience handling road freight customs clearances would be highly advantageous.
• Good understanding of HMRC customs procedures and import documentation.
• Strong attention to detail with the ability to work accurately under pressure.
• Excellent communication and customer service skills.
• Good IT skills and experience using customs or freight forwarding systems.
• Ambitious individual looking to progress into a Multimodal Import Operator role.

Salary & Benefits for a Customs Clerk

• Salary: Up to £32,000, depending on experience.
• Location: Ashford, Surrey.
• Hours: Monday - Friday, standard office hours.
• Full training across Air and Sea Freight operations.
• Clear progression into a Multimodal Import Operator position.
• Stable, well-established international freight forwarding business.
• Supportive team environment with genuine long-term career development opportunities.

Suitable candidates will be contacted within 24 hours.