• Real Estate Portfolio Management
• Commercial Property Management
• Real Estate Operations

Real Estate Operations Manager
Location: Rome
Role Overview

Our client is seeking an experienced Operations Manager to support the operational management of a commercial real estate portfolio in Italy.

The successful candidate will coordinate day-to-day operations across multiple commercial properties, working closely with property managers, leasing agents, consultants, finance teams, technical specialists and external service providers.

The role combines operational oversight, leasing coordination, financial monitoring and project coordination, ensuring that business activities are executed efficiently and that key stakeholders receive accurate and timely information to support decision-making.

This is a hands-on position requiring excellent organisational skills, commercial awareness and the ability to manage multiple stakeholders simultaneously.

Key Responsibilities

Property Operations

• Coordinate day-to-day operational activities across a portfolio of commercial properties.
• Act as the primary local contact between internal stakeholders and external service providers.
• Monitor ongoing operational activities and ensure agreed actions are completed within established deadlines.
• Conduct regular site visits to monitor property conditions and identify operational issues requiring follow-up.
• Coordinate communication between property managers, consultants, suppliers and internal departments.
• Maintain operational trackers and ensure accurate documentation of activities.
• Identify operational risks and recommend appropriate corrective actions.
• Prepare regular operational updates for management.
• Support leasing activities for vacant commercial premises.
• Liaise with leasing brokers and external agents.
• Coordinate property viewings and follow-up activities.
• Maintain records of vacant units, leasing pipeline and occupancy levels.
• Assist with lease administration, renewals and tenant onboarding.
• Coordinate lease documentation with legal and administrative stakeholders.
• Collect market intelligence regarding rental values, competing properties and market trends.
• Prepare commercial information and marketing materials when required.
• Monitor operational budgets and expenditure.
• Coordinate the collection of financial information from external stakeholders.
• Assist with budget preparation and forecasting.
• Monitor supplier invoices and supporting documentation.
• Follow up on payment requests and financial documentation.
• Track rental income, outstanding receivables and operational costs.
• Escalate discrepancies and financial issues where appropriate.
• Maintain accurate financial records supporting operational activities.
• Coordinate refurbishment and improvement projects across the property portfolio.
• Support planning activities by collecting operational requirements and stakeholder input.
• Coordinate contractors, consultants and property managers throughout project delivery.
• Monitor project milestones and follow up on outstanding actions.
• Assist with property handovers following refurbishment.
• Coordinate collection of project documentation, warranties and operating manuals.
• Communicate project progress and risks to management.
• Coordinate administrative activities relating to commercial properties.
• Liaise with external legal, tax and technical advisors.
• Monitor licences, permits, insurance documentation and utility arrangements.
• Maintain organised electronic and physical records.
• Ensure documentation is complete, accurate and properly stored.
• Support contractual and compliance-related administrative processes.
• Monitor service delivery and maintenance activities.
• Follow up on tenant requests and operational issues.
• Review service reports and identify areas requiring improvement.
• Support performance reviews of external providers.

Your Profile:

• University degree in Real Estate, Engineering, Business Administration or another relevant discipline.
• 4 + years of experience within commercial real estate, property operations, asset support or property management.
• Strong understanding of commercial leasing and property operations.
• Experience coordinating multiple stakeholders and external service providers.
• Financial awareness, including budgeting and cost monitoring.
• Experience supporting refurbishment or capital improvement projects is advantageous.
• Excellent organisational and communication skills.
• Strong reporting and analytical abilities.
• Advanced Microsoft Office skills.
• Professional fluency in Italian and English

Package: Up to €70,000 plus bonus

For more information on this role, please contact Grant Kaveney at GKR International for more information. #LI-GK1