Account Manager Location: Bristol Salary: £30,500 – £33,500 + bonus Job Type: Permanent, full-time Syntech Recruitment are recruiting an Account Manager for an established UK manufacturing business. If you enjoy looking after customers but don’t want to carry a sales number, this one’s worth a look. You’ll be the main point of contact for a group of business customers across the UK. You’ll get to know them well, keep them happy and make sure nothing slips through the cracks. Winning new business sits with the sales team. Your job is keeping existing customers close. Benefits £30,500 - £33,500 Bonus Mix of office and home working Company benefits package Account Manager Responsibilities Be the go-to contact for your customers, staying in touch on a regular schedule Get to know everyone who matters at each customer, from the shop floor to the boardroom Set up and run periodic catch-ups with customers, then make sure what’s agreed actually happens Pick up early warning signs, such as unhappy customers or orders dropping off, and flag them quickly Know what each customer normally needs and when, and follow up if orders don’t come through as expected Pass any new business leads you uncover to the sales team Keep notes and customer details up to date on the CRM Get out to see customers face to face now and then Account Manager Requirements Experience looking after business customers, with an engineering or manufacturing background a plus A background in account management, client services or a similar customer-facing role Comfortable working in a CRM system Organised and thorough, and you don’t let things drop Happy to run a customer meeting and present to a room Exposure to quality-accredited environments would help Good working knowledge of Microsoft Office Good standard of education, including English and Maths Apply today. Applicants must have the right to work in the UK. Syntech Recruitment Limited is acting as an Employment Agency in relation to this vacancy. By applying for this role, you consent to Syntech Recruitment Limited processing your personal data for recruitment purposes, including sharing it with the client where relevant to your application. INDT