Transport DriverBand 3

Main area

Transport

Grade

Band 3

Contract

Permanent

Hours

Full time - 37.5 hours per week (Working shifts could involve weekend work. Our operating hours are 7am - 10pm, 7 days a week. More information on shift patterns will be available at interview.)

Job ref

367-CORP-101396-A

Site

Martinlea

Town

Hemel Hempstead

Salary

£27,106 - £28,850 Per Annum inclusive of 5% HCAS

Salary period

Yearly

Closing

03/11/2026 23:59

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.

Job overview

To provide a high-quality, Trust-wide courier and transport service, including the transportation of service users, staff, equipment, and supplies across Hertfordshire and beyond. The postholder must hold a clean full UK driving licence (including Category C), operate in a professional and courteous manner, and support the safe and efficient running of a 24/7 transport service, including weekends, nights and bank holidays.

All staff must comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct, and Equality and Diversity standards.

Main duties of the job

Operational

• Provide scheduled and ad hoc transport services across the Trust's locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Detailed job description and main responsibilities

Duties and Responsibilities :

Operational

• Provide scheduled and ad hoc transport services across the Trust's locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

Additional Information:

Physical Skills

• Full UK driving licence (including Category C)
• Ability to load/unload and secure items safely.

Physical Effort

• Daily lifting/moving of equipment; exposure to variable weather conditions.

Mental Effort

• Ability to work under pressure and to tight deadlines.

Emotional Effort

• Occasional contact with distressed or vulnerable service users

Working Conditions

• Working evenings, nights, weekends, bank holidays on a 24/7 rota
• Uniform and PPE provided.

Person specificationQUALIFICATIONS/EDUCATION/TRAININGEssential criteria

• Good general education
• Clean full UK driving licence (Category C)

PREVIOUS EXPERIENCEEssential criteria

• Working in a transport environment
• Experience in the NHS or public sector
• Understanding user needs

SKILLS/KNOWLEDGE/ABILITYEssential criteria

• Communication
• Organisation
• Time Management
• IT Literacy

Desirable criteria

• Experience prioritising deliveries or logistical tasks

COMMUNICATION SKILLSEssential criteria

• Good verbal communication with internal/external customers

Please note, we do not charge fees for job applications, recruitment processes, sponsorship arrangements, or employment offers. Please see the Trust careers vacancy webpage and Trac as the only authorised routes for recruitment communications, applications and verification of job offers.

Employer certification / accreditation badgesApplicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.