A thriving company is looking for a Customer Service Administrator to join its growing and supportive team. The Customer Service Administrator will provide essential administrative and customer service support ensuring day-to-day operations run smoothly and efficiently.

Salary £26,500 plus OTE £2k

Customer Service Administrator responsibilities:

• Scheduling works and coordinating appointments
• Liaising with engineers
• Handling incoming calls and customer enquiries promptly and professionally
• Providing general administrative support to the wider team
• Managing and processing invoices
• Maintaining a high standard of customer service

Customer Service Administrator required skills/competencies:

• Strong organisational and communication abilities
• IT proficient in Word, Outlook, and Excel
• Excellent organisational skills

Monday to Friday on rota: 7.30am - 4.30pm | 9am – 6pm every 4 weeks approximately

Saturday 8pm – 4pm on rota basis 1 in 7 approximately. Time and half paid

Sunday 8am – 12pm – optional, and double pay