JOB TITLE: Temporary Customer Service Administrator | Immediate Start

LOCATION: Taunton, Somerset

HORULY RATE: Up to £14.87 per hour (DOE)

HOURS: Monday - Friday, 8am - 4:30pm

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary Candidate of the Month award
• Temporary candidate lunches / treats
• Online timesheets
• A dedicated consultant as an additional layer of support

Office Angels are currently recruiting for a well organised and punctual Customer Service Administrator to join their friendly team of 4. You'll be the welcoming face of the company, ensuring every customer enjoys a seamless experience from their very first interaction. You'll play a key role in managing orders and responding to enquiries with efficiency and care. Working closely with a supportive team and dynamic sales account managers, you'll deliver outstanding service and administrative support. You'll collaborate with both internal colleagues and external customers, making a real impact on customer relationships and overall success. This is a temporary role for a minimum of 3 - 4 months therefore you must be available immediately and able to commit to the duration.

MAIN RESPONSIBILITIES:

• Overseeing the end-to-end customer order journey, including booking, purchase order verification, and order processing.
• Delivering accurate pricing and delivery details using established systems and procedures.
• Supporting Sales Account Managers with event coordination and customer engagement activities.
• Responding promptly to telephone and email queries from both internal teams and external clients.
• Organising and maintaining both digital and paper filing systems to ensure easy access to information.
• Coordinating all incoming and outgoing site mail for smooth daily operations.
• Assisting with the setup of new customer accounts and processing credit term applications.

KEY SKILLS:

• Prior experience working in a sales or customer service office environment
• Proficient in Microsoft Office Suite and comfortable using digital tools
• Skilled at building strong relationships with both customers and colleagues
• Highly organised, detail-focused, and an excellent communicator
• Strong IT skills, including Microsoft Office applications
• Ability to work independently as well as part of a team

NEXT STEPS: Please apply online or send your CV to . Alternatively, you can call Nicole on .

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.