Product Administrator

Wallingford, Oxfordshire | £28,000 to £30,000

Office-based | Monday to Friday, 9am to 5pm

Enjoy being organised, helping customers and getting the details right? This role combines administration, customer enquiries and product knowledge, with a comprehensive training programme to help you settle in.

Helen Fallon Consulting is recruiting a Product Administrator for an established business in Wallingford. You’ll prepare customer quotations, support the sales team and build your knowledge of the company’s products so you can help customers find suitable options.

What you’ll be doing

• Responding to customer calls and emails, helping with enquiries or referring them to the right colleague.
• Preparing accurate quotations and providing pricing support to the sales team.
• Learning about products and parts, including suggesting alternatives where appropriate.
• Keeping customer information, quotation records and sales information up to date.
• Supporting colleagues with sales enquiries, after-sales queries and department administration.

What you’ll bring

You’ll be organised, comfortable working to deadlines and confident using Excel to record and track information.

You’ll enjoy helping customers, have a careful approach to administration and be keen to learn about the products you’re working with. You’ll also be comfortable following processes and using internal systems to access product information and prepare quotations.

What’s on offer

A salary of £28,000 to £30,000, weekday office hours and a comprehensive induction and training programme, with a focus on continued learning and development.