Network Operations Manager

Location: West London (Onsite)

The Opportunity

An exciting opportunity has arisen for an experienced automotive professional to join a rapidly growing automotive manufacturer as a Network Operations Manager.

This role sits at the centre of the UK retailer network and will be responsible for driving operational excellence, improving dealer performance, supporting strategic growth initiatives, and ensuring the successful delivery of key business objectives across the network.

Working closely with senior leadership, retailer partners, and cross-functional teams, you will analyse network performance, identify opportunities for improvement, and implement initiatives that deliver measurable commercial results.

Benefits

• Competitive Salary
• 15% Company Performance Bonus
• Premium Vehicle Scheme for employees and eligible family members
• Private Medical Insurance
• Enhanced Pension Scheme
• Life Assurance
• Ongoing Training & Development
• Employee Assistance Programme
• Excellent Career Progression Opportunities

Key Responsibilities

• Manage retailer performance through scorecards, KPIs, incentive programmes, and performance improvement plans.
• Analyse dealer profitability, sales performance, and operational effectiveness.
• Support the development and delivery of the UK network strategy.
• Conduct regular retailer visits and performance reviews.
• Develop and implement action plans to improve underperforming retailers.
• Produce detailed reporting and performance insights for senior leadership.
• Monitor network standards, compliance, and operational excellence initiatives.
• Lead retailer communications and network updates.
• Support supplier management, contract reviews, and strategic projects.
• Work closely with retailer partners to ensure successful delivery of business objectives.
• Lead and develop network support and training functions.

Experience Required

• Minimum 5 years' experience within an Automotive OEM, importer, distributor, or large dealer group.
• Strong understanding of franchised retailer operations and dealer network performance.
• Experience managing retailer scorecards, KPIs, and performance frameworks.
• Strong commercial, analytical, and problem-solving skills.
• Excellent stakeholder management and communication abilities.
• Advanced Excel and reporting skills.
• Full UK driving licence.
• Willingness to travel nationally as required.

Apply

If you're passionate about automotive retail operations, network performance, and driving continuous improvement across a national dealer network, we'd love to hear from you.

Apply today for a confidential discussion.