Credit Controller - Bristol Contract: Temp to perm Location: Bristol - 1 day per week in the office, with the remainder working remotely. We're recruiting for a Credit Controller to join a team based in Bristol on a temp-to-perm basis. The ideal candidate will have previous Business-to-Consumer (B2C) credit control experience, managing payments and outstanding balances directly with individual customers rather than business clients. Key Responsibilities Manage outstanding customer accounts and chase overdue payments. Contact customers by phone and email to arrange payments and resolve queries. Set up and monitor payment plans where required. Maintain accurate records of customer accounts and collection activity. Handle payment disputes and account queries professionally. Work towards collection targets and reduce outstanding debt. Experience Required Previous B2C credit control experience is essential. Confident communicating with individual customers regarding outstanding payments. Strong telephone manner and negotiation skills. Good attention to detail and organisational skills. Comfortable working independently in a remote environment. Please note: Business-to-business (B2B) credit control experience alone will not be suitable for this role