Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health. Our client is currently recruiting for a Support Officer to work in the Camden area at a service that provides support to individuals with complex needs. * 37.5 hours per week * Working across Monday - Sunday on a rota basis covering early and late shifts * Temporary: approx. 2-3 months * £16.38 per hour (£14.62 per hour, with £1.76 holiday pay) This is a great opportunity to make a positive difference in the lives of adults with complex needs. Key requirements: * Hold a caseload of up to 10 key clients and complete customer assessments, support plans and risk assessments * Develop and review tailored support plans using SMART objectives * Deliver structured key-working sessions and support interventions * Support customers to develop independent living skills, budgeting and tenancy sustainment * Assist customers in accessing education, training, employment and community services * Support customers with benefit applications, income maximisation and housing-related matters * Work collaboratively with internal teams and external agencies to deliver positive customer outcomes * Maintain accurate, timely and comprehensive customer records using IT systems * Ensure safeguarding concerns are recognised, reported and managed appropriately * Support customers with medication management where required and maintain associated records * Contribute to housing management functions including void management, rent monitoring and tenancy support What we’re looking for: * Experience working with vulnerable adults in a support, housing or care setting and carrying out assessments, support planning and key-working * Understanding of safeguarding responsibilities for adults and children * Knowledge of housing-related support and tenancy sustainment * Strong communication and interpersonal skills * A person-centred, solution-focused approach to supporting customers * Knowledge of Trauma-Informed Practice and Psychologically Informed Environments (PIE) * Understanding of housing benefit and welfare benefit systems * Experience supporting customers with complex or multiple needs * Experience of group work and customer engagement activities * Knowledge of CQC-regulated services and medication administration Further requirements: In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria: * Current valid right to work in the UK * Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise) * A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60) * Employment or education history to cover the last 5 years which can be verified through the referencing process How to apply: If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration. *Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position