Security Officer - Days

Location: Grays, Essex
Salary: £29,259 per annum / £14.07 per hour
Hours: 40 hours per week, 4 on / 4 off shift pattern, alternating 7am-7pm and 10am-10pm
Contract: Permanent, full-time

About the role

We are recruiting for a professional and customer-focused Security Officer to join the on-site security team at a busy public-facing destination. This is a key front-line role, helping to provide a safe, welcoming and well-managed environment for visitors, occupiers, contractors and colleagues.

As Security Officer, you will act as a visible and reassuring presence, delivering excellent customer service while supporting the effective management of security, safety and incident response across the site.

Key responsibilities

• Carry out regular patrols in line with assignment instructions and site procedures.
• Provide a professional, helpful and approachable service to visitors, occupiers and contractors.
• Respond promptly and effectively to incidents, emergencies and security-related issues.
• Monitor behaviour, access and activity across the site, reporting concerns accurately and appropriately.
• Maintain accurate records, including incident reports, daily logs and health and safety documentation.
• Support emergency procedures, including fire activations and evacuation processes.
• Liaise with the Security Manager and wider site team to ensure colleagues are briefed and supported.
• Monitor radio communications and follow agreed communication protocols.
• Help ensure compliance with company procedures, site processes and relevant external requirements.
• Support audits, continuous improvement activity and other reasonable duties as required.

About you

You will be professional, calm under pressure and confident working in a customer-focused environment. You will take pride in delivering high standards of service and be comfortable working as part of a team on a rota pattern.

Essential requirements

• Valid front line SIA licence.
• At least two years' experience in a security role.
• Experience working in a customer-facing environment.
• Good verbal and written communication skills.
• Ability to remain calm, professional and effective under pressure.
• Smart appearance and a flexible, can-do attitude.
• Ability to attend work reliably in line with the shift pattern.
• First aid qualification, or willingness to work towards one.

Desirable

• CCTV SIA licence.

How to apply

If you are an experienced Security Officer who enjoys working with people and delivering a professional front-line service, we would be pleased to hear from you. For more information on the opportunity, please apply using the link attached or send your CV to