Senior Credit Controller

Location: London

Working Pattern: Hybrid

Salary: Competitive, dependent on experience

The Opportunity

Nashrock Recruitment is working with an established and highly regarded Lloyd's market insurer seeking an experienced Senior Credit Controller to join its finance operations team.

This is an excellent opportunity for someone with a strong background in Delegated Authority business who enjoys taking ownership of a portfolio, building relationships across the market and playing an important role in ensuring effective premium collection and settlement.

The successful individual will manage a substantial portfolio of Delegated Authority accounts, working closely with brokers, coverholders, underwriters and internal stakeholders.

The position offers a high degree of autonomy and would suit an experienced credit control professional who understands the complexities of premium processing and settlement within the London insurance market.

Key Responsibilities

• Take ownership of a portfolio of Delegated Authority accounts, ensuring premiums are accurately monitored, reconciled and collected.
• Monitor outstanding balances, investigate discrepancies and proactively resolve payment issues.
• Review premium bordereaux and reconcile written premiums against cash received.
• Oversee the processing and reconciliation of premium settlement transactions, including FDO signings.
• Build and maintain effective relationships with Lloyd's brokers, coverholders and internal underwriting teams.
• Liaise with brokers to resolve overdue balances and ensure adherence to agreed payment terms.
• Identify potential collection risks and work collaboratively with relevant stakeholders to implement appropriate solutions.
• Review policy documentation and associated financial records where required.
• Utilise reporting tools and management information to monitor portfolio performance and identify trends.
• Contribute to improvements in credit control processes, reporting capabilities and operational efficiencies.
• Support the development and implementation of new systems, technology and automation initiatives.

Skills & Experience Required

• Previous experience in a credit control, premium accounting or technical finance role within the Lloyd's or London insurance market.
• Strong working knowledge of Delegated Authority business and the associated premium settlement processes.
• Experience working with binding authorities, bordereaux and premium reconciliation.
• Understanding of Lloyd's market systems and processes, including IMR.
• Strong Microsoft Excel skills, including Pivot Tables, Lookups and formulas.
• Experience using reporting or data visualisation tools, such as Power BI, would be advantageous.
• Excellent communication and relationship-building skills, with the confidence to engage with brokers and senior stakeholders.
• Strong analytical ability, attention to detail and a proactive approach to resolving issues.
• Ability to manage competing priorities and work independently while contributing to a collaborative team environment.

Why Consider This Opportunity?

• Join a respected and established business within the Lloyd's insurance market.
• Take ownership of a varied and technically interesting Delegated Authority portfolio.
• Work closely with experienced underwriting, finance and operational professionals.
• Enjoy a collaborative working environment with a hybrid working arrangement.
• Opportunity to contribute to process improvements and the ongoing development of the credit control function.