Job Overview Clerical Assistant

Rhondda Cynon Taf County Borough Council is seeking a Clerical Assistant to support the business support function within Cwm Taf Social Care Workforce Development.

The role will involve arranging courses and events, maintaining training records, creating course files, handling mail, dealing with telephone enquiries, word processing, filing and providing general clerical support to the team.

Important – Please Read Carefully Clerical Assistant

This is a clerical and administrative support role.

Candidates should have office-based administration experience, strong IT skills, experience using computer-based systems and the ability to communicate effectively with colleagues, customers and partners.

The role is hybrid, with 2 days per week required in the Ty Elai office.

Key Responsibilities Clerical Assistant

• Provide clerical support
• Provide admin support
• Arrange courses
• Arrange events
• Liaise with suppliers
• Liaise with venues
• Support travel bookings
• Support accommodation bookings
• Input training data
• Maintain course files
• Update course information
• Distribute flyers
• Distribute programmes
• Distribute certificates
• Distribute registration forms
• Handle incoming mail
• Handle outgoing mail
• Take telephone messages
• Deal with telephone enquiries
• Complete word processing
• Complete filing
• Maintain filing systems
• Provide team cover
• Follow procedures
• Support Health and Safety duties

Essential Experience & Skills Clerical Assistant

• Clerical experience
• Administration experience
• Office-based experience
• Business support
• Data entry
• Computer systems
• Windows-based IT
• Word processing
• Filing
• Record keeping
• Telephone enquiries
• Customer service
• Communication skills
• Workload organisation
• Team working
• Following procedures
• Flexible working