We are recruiting on behalf of our client for the position of Service Advisor at a well-established main dealership in Stoke. This is an excellent opportunity for experienced Service Advisors seeking to advance their career within a professional and dynamic environment. The successful individual will join a team committed to delivering exceptional customer service and operational excellence. Benefits: Up to £30,000 basic salary, plus bonus opportunities Generous holiday allowance with increases based on length of service Discounted days out for quality time with family and friends Retail discounts on shopping and dining experiences Fully funded, nationally recognised professional qualifications Manufacturer-specific training programmes Salary Finance options for financial wellbeing Support and wellbeing assistance Contribution to a pension scheme Friends & Family customer referral payments Access to discounts on a range of products and services for loved onesDuties: Welcome and assist customers professionally, providing a high standard of customer service Manage service bookings efficiently and accurately as the Service Advisor Offer factual advice and upsell additional services where appropriate Liaise with workshop teams to ensure timely progression of vehicle repairs and maintenance Maintain accurate and detailed customer records in line with dealership procedures Promote dealership services and loyalty programmes Ensure compliance with manufacturer standards and health & safety procedures Contribute to a positive team environment and uphold the dealership’s reputationRequirements: Previous experience as a Service Advisor within a main dealership or automotive environment Excellent communication and interpersonal skills Strong organisational and time-management abilities Customer-focused approach with a professional demeanour Ability to work effectively under pressure in a fast-paced environment Full UK driving licenceThis Service Advisor role offers the chance to be part of a reputable dealership that values its staff, providing ongoing development and recognition. If you are an ambitious Service Advisor eager to join a customer-centric business with excellent rewards, this opportunity is ideal for you. Contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Stoke-On-Trent and Staffordshire, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today