Step into an Operations Manager role where you can make a real difference. From driving continuous improvement to developing high-performing teams, this is an opportunity to take ownership and deliver measurable results within a fast-paced B2B distribution operation.

Operations Manager

Hereford

• £45,000–£48,000 per annum, depending on experience
• Company-wide profit share scheme
• 22 days’ holiday + bank holidays

About Our Client

Our client is a B2B distribution business focused on delivering operational excellence, strengthening performance, and embedding continuous improvement into everyday work.

The Role

You’ll lead day-to-day operations, ensuring customers receive a reliable service and the team meets its same-day dispatch promise. Through hands-on leadership and Lean-inspired improvements, you’ll enhance productivity, improve process flow, and help build a culture where teams solve problems and contribute to long-term business growth.

Key Responsibilities:

• Lead daily operations to ensure the same-day dispatch promise to customers is met.
• Drive productivity and continuous improvement through Lean principles, Kaizen activity, and waste reduction initiatives.
• Monitor and improve operational KPIs, including accuracy, on-time dispatch, and efficiency.
• Support resource planning to align capacity with customer demand and improve process flow.
• Partner with senior leadership to strengthen budget awareness and cost control while protecting quality.
• Work closely with customer service to ensure a seamless experience across returns, product queries, and special requirements.

About You

You’ll be a proactive operational leader who enjoys tackling day-to-day challenges, developing people, and delivering lasting improvements.

• Proven experience as an Operations Manager, Production Manager, or in a similar operational leadership role.
• Strong understanding of Lean warehousing and continuous improvement, with the ability to deliver improvement projects from start to finish.
• Confident people leadership skills, including coaching and developing high-performing teams.
• Hands-on experience using ERP/WMS systems to improve operational reporting and planning.
• Knowledge of Health & Safety in a manufacturing environment, with a calm, proactive approach to risk management.

Benefits:

• Salary of £45,000–£48,000, depending on experience.
• Company-wide profit share scheme.
• 22 days’ holiday + bank holidays.
• On-site parking.
• On-site canteen.

How to Apply

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experiences may include: Operations Manager, Warehouse Manager, Distribution Manager, Production Manager, Logistics Manager, Fulfilment Manager, Warehouse Operations Manager, Continuous Improvement Manager, Lean Warehousing, Team Leadership.