Our client is looking for a Sales Support person to join their small team. Working closely with the team, you will play an important role in ensuring customer enquiries and orders are managed efficiently, from the initial enquiry and quotation stage through to delivery and completion.

This would suit someone who enjoys variety, has a positive attitude and is happy to get involved in all aspects of a small business.

Key Responsibilities

Sales Administration & Customer Support

Processing customer quotations and orders for machinery and spare parts.

Following up on new sales leads, registering enquiries and maintaining customer records.

Preparing and issuing quotations for machinery and spare parts.

Generating sales and supporting the sales process from initial enquiry through to completion.

Raising customer invoices and processing credit notes.

Monitoring customer orders and keeping customers updated on progress and outstanding deliveries.

Responding to customer enquiries by telephone and email, providing updates and resolving queries.

Supporting showroom demonstrations and assisting with customer visits.

Preparing customer literature and supporting attendance at industry events.

Order Processing & Stock Control

Monitoring stock levels and identifying when new supplies need to be ordered.

Placing and expediting supplier orders and checking incoming deliveries.

Unpacking and checking incoming stock and ensuring items are stored correctly.

Picking, packing and despatching spare parts orders from the warehouse.

Arranging deliveries and liaising with couriers to ensure orders reach customers on time.

Office & Operational Support

Providing general office support, including covering reception when required.

Answering incoming calls, responding to questions and directing enquiries appropriately.

Managing and coordinating projects and ensuring relevant information is kept up to date.

Assisting with the maintenance and upkeep of equipment, arranging repairs and reporting any issues.

Supporting the wider team with general day-to-day responsibilities to ensure the smooth running of the business.

The Ideal Candidate

Our client is looking for someone with a positive, can-do attitude who is comfortable working within a small team and taking responsibility for their own workload.

You will ideally have:

A confident and professional telephone manner with strong communication skills.

Previous experience within sales support role or similar

Good IT skills and general computer literacy.

Excellent attention to detail and strong organisational abilities.

The ability to learn quickly and pick up new systems and processes.

The confidence to work independently with little or no supervision.

A proactive approach, with the initiative to identify what needs doing and get on with it.

A flexible attitude and willingness to assist with a variety of tasks.

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.