My client is an established and highly respected Financial Services organisation who manage and administer a wide range of personal and corporate pension schemes.

Due to growth they currently seek a highly organised and detail-oriented Payroll specialist to oversee the delivery of accurate and compliant payroll services while supporting continuous improvement and operational excellence.

This is an excellent opportunity for someone with strong payroll expertise, and a passion for delivering outstanding customer outcomes.

Key Responsibilities

• Lead the processing and reconciliation of monthly and ad hoc pension payrolls.
• Ensure payroll accuracy, compliance, and adherence to legislative requirements.
• Manage payroll reconciliations, reporting, and payroll validation processes.
• Handle complex payroll queries and escalations.
• Support the delivery of excellent customer service across multiple communication channels.
• Monitor operational activities and prioritise workload to meet payroll deadlines.
• Drive process improvement initiatives and identify opportunities to enhance efficiency.
• Support less experienced colleagues to develop capability and performance.
• Ensure adherence to regulatory requirements, internal controls, and risk management frameworks.
• Contribute to continuous improvement and best-practice payroll operations.

About You

You will bring:

• Strong experience in payroll administration
• Sound understanding of PAYE, pension payroll legislation, taxation, and Real Time Information (RTI)
• Experience performing payroll reconciliations and analysing payroll reports
• Excellent problem-solving and investigation skills
• Strong organisational skills with the ability to manage strict payroll deadlines
• High attention to detail and commitment to accuracy
• Strong Excel and Microsoft Office skills
• Excellent communication and stakeholder management abilities
• Experience working within a regulated environment
• A proactive approach to process improvement and operational excellence

This is a great opportunity to join a blue chip financial services organisation offering a great working environment, generous benefits package and excellent prospects for development.