Account Handler – Property Owners

Salary: Up to £45,000

Location: City of London / Hybrid (3 days in the office)

We’re are partnering with a leading global insurance broker, recognised as one of the largest in the market, with an established reputation for its specialist expertise, strong insurer relationships and client-focused approach.

Their Real Estate team looks after some of the UK’s largest Property Owners clients, combining the resources of a major international broker with a specialist, service-led approach. With consistently strong retention, continued growth and plans to significantly expand its Property Owners division, this is an excellent opportunity to join a successful team with a clear focus on technical development and long-term career progression.

The Role

• Supporting a team of Account Executives with the broking, preparation and ongoing management of their clients Real Estate insurance accounts
• Taking ownership of a smaller portfolio of your own SME Property Owners clients, typically managing around 15–20 accounts per month
• Handling predominantly residential property risks, alongside commercial property, including individual properties, blocks of flats and wider portfolios
• Managing renewals, retention, mid-term adjustments (MTAs) and day-to-day client servicing
• Obtaining quotations and negotiating terms through the internal underwriting binder, with access to the open market where required
• Preparing insurance submissions and presentations, using Acturis to support the broking process
• Supporting larger and more complex accounts alongside experienced Account Executives, including a major portfolio
• Building strong relationships with insurers and attending pre-renewal meetings, client meetings and networking events
• Working collaboratively across the team to deliver a high standard of service, maintain client retention and identify opportunities to develop existing accounts

The team benefits from access to an established in-house underwriting facility, allowing them to respond quickly to opportunities and provide tailored solutions for a broad range of Property Owners risks. Portfolios can vary significantly in complexity, from smaller landlord accounts to larger schedules involving challenging exposures such as flood risk.

About You

• Ideally 18 months to 2 years’ experience in commercial insurance, with a background in Property Owners, Landlord or Real Estate policy handling
• Acturis experience is a must
• Confident communicating with clients, insurers and Managing Agents, including handling challenging conversations professionally
• Well organised, proactive and comfortable managing competing priorities in a busy London market environment
• A strong team player who is happy to roll up their sleeves and support colleagues when required
• A strong work ethic, with a genuine interest in developing specialist Property Owners knowledge and progressing your career