Corporate Receptionist

We’re looking for an experienced Corporate Receptionist / Front of House professional to join a large, high-profile corporate environment where delivering an exceptional first impression is absolutely key.

This is a busy, high-volume reception operation, welcoming around 1,000 visitors across the building in a typical day, so we’re looking for someone who is confident, polished and able to remain calm and professional while working at pace.

You’ll be part of a dynamic reception team and will be responsible getting to know multiple floors, its requirements and the different responsibilities associated with each location.

About the role

As a Corporate Receptionist, you will:

• Meet and greet clients and visitors in a professional and welcoming manner, ensuring they are well looked after throughout their time in the office.
• Provide a consistently high level of service.
• Work as part of a busy and collaborative Reception and Hospitality team.
• Manage on-the-day meeting room bookings using the Condeco meeting room booking system.
• Liaise with the Hospitality team regarding any changes to catering requirements or bookings.
• Arrange domestic and international courier bookings.
• Ensure clear communication between Reception, Hospitality and Reservations teams regarding meeting rooms, hospitality requirements and internal events.
• Ensure all visitors sign in correctly and are issued with the appropriate visitor pass.
• Maintain accurate visitor records and monitor temporary passes, ensuring these are returned or deactivated when required.
• Liaise with the Front of House Coordinator regarding visitor and pass requirements.
• Maintain close communication with the Facilities/CRES team and report any issues promptly.
• Complete weekly temporary and event pass audits when working on the ground floor.
• Take photographs of new starters for access passes and forward these to the Front of House Coordinator.
• Ensure all reception areas are maintained to a consistently high standard, liaising with cleaning teams where required.
• Assist the Hospitality team with resetting client meeting rooms after meetings.
• Provide switchboard cover, answering calls for the wider business and ensuring they are directed to the correct teams.
• Follow company policies and procedures and maintain a high level of professionalism at all times.
• Be flexible and willing to assist with additional tasks when required.
• Maintain a polished and professional appearance, ensuring uniform and presentation are always to a high standard.
• Undertake Fire Marshal training, with the opportunity to become a First Aider.

What are we looking for?

We’re looking for someone who genuinely enjoys working in a busy, client-facing environment and takes pride in delivering an excellent service.

You’ll ideally have:

• Previous experience in a corporate reception, front of house or similar client-facing role.
• Excellent interpersonal and customer service skills.
• Strong administrative experience and attention to detail.
• Excellent verbal and written English.
• A professional and confident telephone manner.
• The ability to work independently while also being a strong team player.
• Excellent organisation and time-management skills, with the ability to prioritise and multitask in a busy environment.
• A good working knowledge of Microsoft Office.
• Experience within the service, hospitality or corporate environment would be highly desirable.
• Full right to work in the UK.

The team is looking to move quickly for the right person, and the successful candidate will be joining a hardworking, collaborative environment where high standards and excellent customer service are really important.

If you have experience working in a busy corporate reception or high-volume customer-facing environment and are looking for a long-term opportunity, we’d love to hear from you.

Salary: £33,750