Company: Japanese Company Position: Helpdesk Engineer (Long Term Contract) Location: Central London Employment Type: Full-time (35 hours/week), Onsite Salary: Up to £50,000/year Start Date: ASAP Responsibilities: * Provide IT support to our users in EMEA region. * Communicate with support vendor until case closure. * General IT administration and implementation on Windows server environment and MS365 portal. * IT element configuration including day-to-day service delivery. * PC, and mobile device management Requirements: * Strong knowledge of Windows OS, Microsoft 365, Entra ID, and Intune, Exchange, Share point, and Defender. * Experience in licence administration and sysem administration * 6+ years of experience as IT support/Infrastructure engineer. * Basic understanding of IT Security and network/infrastructure. * Familiar with Japanese culture is a plus. We regret to inform applicants that only shortlisted candidates will be notified