Join a well-established and respected security company as a Fire and Security Engineer covering the Worcestershire area. You will be carrying out servicing, maintenance, fault finding and small works on a variety of fire and security systems. The role offers a great balance of autonomy, technical work and customer interaction, with strong internal support and opportunities for career progression. The Role You will be responsible for servicing, maintaining and carrying out small works on: Fire alarm systems CCTV systems Intruder alarms Access control systemsYou will diagnose and rectify faults, respond to call-outs, complete service documentation accurately and provide technical support to customers on-site. This is a customer-facing role, so you will be expected to build strong relationships with clients, provide excellent service and identify opportunities for system improvements or upgrades where appropriate. Key Responsibilities Service and maintain fire and security systems Diagnose and resolve system faults Carry out small works and minor installations Complete service reports and job documentation Ensure compliance with industry standards and health & safety regulations Provide outstanding customer service Identify and report potential upgrade opportunities Participate in an out-of-hours technical support and call-out rota Work closely with service coordinators and the wider teamExperience & Skills Required Ideally, you will have 2-3 years' experience servicing and maintaining fire and security systems, including: Fire alarms CCTV Intruder alarms Access control systemsYou should also have: Strong fault-finding and problem-solving skills Excellent customer service skills Good organisational skills and attention to detail A professional and reliable approach Package & Benefits OTE up to £50,000 Basic salary of £35,000 - £39,000 Company van, fuel card, tools and mobile phone Ongoing training Birthday off Pension schemes R42 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies