We are looking for an enthusiastic and experienced Senior Inbound Groups Executive to join our team. This is an exciting opportunity for someone with a passion for travel, strong organisational skills and a commitment to delivering exceptional group experiences, who is ready to make a real impact within a dynamic and growing business. You will help create memorable travel experiences for groups from around the world, offering everything from tailor-made cultural and special-interest tours to immersive experiential programmes, series handling and our own guaranteed departures.

The Job

• Build professional relations via networking and calls, creating proactive opportunities to be considered for groups travelling to our destinations in the UK , Scotland and Ireland, quote all groups in Uk , Scotland and Ireland, making sure client's needs are clear.
• To build relationships and maintain a great working relationship with clients, suppliers and fellow team members. Success is in part individual drive and in part harmonious teamwork.
• Being pro-active and able to recognize potential key wins and to offer the most suitable products and prices for the specific potential client
• To assume all responsibility for your clients pending and confirmed groups along with the operation team.
• To create the technical itinerary based on the client program and on the offer, making sure all details are correctly inserted in the system with rates/budget required.
• To liaise with the operation team giving full and clear instructions on how to book all services required, asking for up-dates on placing and deadlines.
• To be able to book services when needed, participating to placement and itinerary adjustments based on availability of hotels and attractions.
• To understand supplier Contracts and able to negotiate terms and conditions, in order to match terms and conditions offered to the client.
• To send invoices to clients on time and ensure that all payments are made within time guidelines and always prior to the group's arrival.
• To liaise with accounts and make sure that terms and conditions for payment are respected both by client and from our part towards suppliers, as per agreements.
• To ensure all your files are kept in an organized manner that enables others to cover for you if the need arises.

Skills required:

• Language skills: Fluency in English and a second European language (Italian, Spanish, Portuguese, French, German, Swedish, Danish, Norwegian) is essential, and a third language would be advantageous.
• Experience: a minimum of 3 years of experience in a UK and Ireland inbound operator in a group's role handling the groups visiting our destinations. Proven experience of preparing quotes and operating groups.
• Knowledge: Excellent knowledge of the UK as a destination. Excellent knowledge of rates and current market prices. Familiarity with use of Tourplan is a plus.
• Communication: the ability to be able to communicate clearly and concisely, both orally and in writing.
• Flexibility: to be able to adapt to changing situations, market requirements, and being open to new ideas.
• Organizational skills: great attention to detail and speed working under pressure. Ability to work in compliance with deadlines and prioritizing key concrete opportunities first.

The Package:

• London based hybrid
• Salary dependent on experience

Interested:

• If you are interested in the above vacancy, please click 'APPLY' or email