We are recruiting an exciting opportunity for an experienced Hire Controller to join the team of a national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy team within a supportive company. Experience in the hire sector isn't essential for this role provided you have worked in a busy office based customer service environment and have a positive approach. Company – National construction hire company Job Title – Hire Desk Controller Location – Hatfield Salary – up to £32k / annum + 7.5% bonus Role: First point of contact for customer enquiries Responsible for receiving orders and collections of equipment. Calculating and supply of quotes Planning transport for deliveries and collections Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received Full training on product range will be given. Requirements: Experience in a busy office based customer service role Able to work in a fast-paced environment Strong communication skills Excellent multitasker Flexible adaptable to change Positive attitude