Reporting to the Finance Director, the Credit Controller will play a vital role in managing the company's sales ledger and ensuring outstanding debts are collected efficiently and professionally. Working within a fast-paced environment, you will be responsible for maintaining strong customer relationships whilst reducing aged debt and protecting cash flow across a multi-million-pound turnover business. This is an excellent opportunity for an ambitious Credit Controller who enjoys building relationships, solving problems and making a direct impact on business performance.
Key Responsibilities
Proactively manage and collect outstanding customer debts.
Conduct regular credit control calls and follow-up correspondence.
Monitor customer accounts and investigate overdue balances.
Allocate incoming payments accurately and promptly.
Resolve pricing, invoice and delivery disputes with internal departments and customers.
Escalate problematic accounts and recommend appropriate action.
Review and maintain customer credit limits in line with company policy.
Assist with new account opening procedures and credit checks.
Build strong working relationships with Sales, Customer Service and Operations teams.
Support month-end reporting and reconciliation activities.
Maintain accurate customer records and audit trails.
Ensure compliance with company procedures and financial controls.
Contribute to ongoing process improvements within the finance function.
Support the Finance team with audits and reporting requirements.
About You Essential
Previous Credit Control experience.
Strong track record of debt collection and reducing aged debt.
Excellent communication and negotiation skills.
Ability to build positive relationships with customers and colleagues.
Strong attention to detail and organisational skills.
Confident using Microsoft Excel and finance/accounting systems.
Ability to manage multiple priorities in a fast-paced environment.
Commercial awareness and a professional approach.
What We Offer
Salary circa £32,000 + Commission structure
Company pension scheme.
20 days holiday plus bank holidays. (Christmas close down deducted from Holiday)