Air & Ocean Freight Operator

Freight Forwarding | Leeds

Up to £35,000 DOE | Office-Based

We are currently working with an independent freight forwarding business based in Leeds, looking to recruit an experienced Air & Ocean Freight Operator to join their team.

This is a hands-on operational role managing Air and Ocean Freight shipments from booking through to final delivery, with a particular focus on Air Imports. You'll work closely with the existing operations team, taking ownership of shipments, supporting day-to-day operations and contributing to the continued development of the department.

The role will involve:

• Managing Air and Ocean Import and Export shipments from booking through to final delivery
• Coordinating Air Imports as a priority, alongside Ocean Imports and wider export operations
• Liaising with customers, overseas agents, shipping lines, airlines and transport providers
• Preparing and processing freight documentation and coordinating customs requirements
• Arranging collections and deliveries, monitoring shipments and resolving operational issues
• Providing customers with regular updates and handling shipment inquiries
• Maintaining accurate shipment records, monitoring costs and handling shipment invoicing
• Supporting freight pricing and wider operational and commercial activities

What they're looking for:

• Previous hands-on freight forwarding experience, ideally across Air and Ocean Freight
• Air Import operational experience particularly desirable, alongside Ocean Imports
• Knowledge of freight documentation and end-to-end shipment coordination
• Air and Ocean Export experience would be advantageous
• Customs knowledge, including CDS and Incoterms, would be beneficial
• Good commercial awareness and attention to costs and profitability
• Strong organisational, communication and customer service skills
• Comfortable managing multiple shipments and working within a small team
• Experience using MultiFreight would be advantageous but isn't essential

Additional information:

• Salary: Up to £35,000 depending on experience
• Location: Leeds
• Hours: Monday-Friday, 9:00am–5:00pm
• Working arrangements: Office-based
• Company: Small, independent freight forwarding business
• Development: Opportunity to broaden experience across Air and Ocean Freight, customs procedures, pricing and commercial operations

This is a great opportunity for an experienced freight forwarding professional looking to take ownership of shipments, broaden their operational experience and contribute to the development of a growing freight forwarding department.