Transport Planner Salary: £32,000 per annum Hours: 45 hours per week Working Pattern: Monday to Friday, 10:00am – 7:30pm Job Type: Permanent About the Role We are recruiting on behalf of our client for an experienced Transport Planner to join their busy transport operation in Telford. This is a key position within the traffic office, responsible for planning and coordinating deliveries, liaising with drivers and customers, and ensuring transport operations run efficiently and cost-effectively. The successful candidate will be organised, proactive and confident working in a fast-paced transport environment, with the ability to manage competing priorities and resolve operational issues quickly. Key Responsibilities * Plan and coordinate vehicle movements and deliveries in line with customer requirements. * Liaise with drivers, customers, depots and internal teams regarding schedules and operational updates. * Identify and resolve transport and delivery issues proactively. * Respond to customer enquiries by telephone and email. * Maintain accurate transport records and complete relevant administration. * Support the accounts and invoicing team with delivery-related queries. * Monitor and report on key performance indicators (KPIs). * Ensure transport planning activities comply with company procedures, industry regulations and health and safety requirements. * Support fleet compliance planning, including vehicle inspection schedules. * Assist with other reasonable duties and ad hoc tasks as required. About You The ideal candidate will have: * Previous experience within a transport, logistics or traffic planning environment. * Excellent communication and interpersonal skills. * Strong organisational skills with the ability to prioritise effectively. * Good IT skills, including Microsoft Office. * A proactive approach to problem-solving and continuous improvement. * The ability to work effectively under pressure in a busy operational environment. * Knowledge or experience of transport planning systems would be advantageous. Why Apply? This is an excellent opportunity to join an established transport operation in Telford, offering a competitive salary and a Monday to Friday working pattern. If you have previous experience in traffic planning, transport planning, logistics or a similar role and are looking for your next opportunity, we would be keen to hear from you. Apply today with your CV for consideration