Permanent Position | Company Vehicle/Allowance Provided Are you an experienced Contracts Manager looking for a long-term opportunity within the social housing repairs and maintenance sector? We are seeking a driven and commercially aware Contracts Manager to oversee the successful delivery of responsive repairs, planned maintenance, void refurbishments, and property improvement programmes. This is a key leadership role responsible for managing operational teams, driving performance, ensuring compliance, and maintaining excellent client and resident relationships across multiple contracts. Duties & Responsibilities Manage the delivery of social housing repairs, maintenance, and refurbishment contracts Lead and support Repairs Supervisors, Operatives, and Subcontractors to achieve contract objectives Ensure all works are completed safely, on time, within budget, and to a high standard Monitor contract performance against KPIs, SLAs, and client expectations Manage operational budgets, forecasts, and profitability targets Conduct regular site inspections and quality audits Ensure compliance with Health & Safety legislation, company procedures, and client requirements Review and implement RAMS (Risk Assessments and Method Statements) Build and maintain strong relationships with clients, housing providers, and residents Manage resource planning, labour allocation, material costs, and subcontractor performance Investigate and resolve escalated complaints and operational issues Produce performance reports and attend client review meetings Drive continuous improvement and identify opportunities to enhance service delivery Ensure compliance with relevant legislation, industry regulations, and contractual obligations Support business growth through effective contract management and service excellence Requirements * Proven experience as a Contracts Manager, Repairs Manager, Repairs Supervisor, or Senior Manager within social housing repairs and maintenance * Excellent technical knowledge across multiple trades including carpentry, plumbing, plastering, roofing, decorating, and general building maintenance * Strong understanding of responsive repairs, planned maintenance, and void property refurbishment * Experience managing large operational teams, subcontractors, and supervisors * Proven ability to monitor and improve KPI performance and service delivery * Excellent understanding of Health & Safety legislation, RAMS, and compliance processes * Strong commercial awareness with experience managing budgets and contract performance * Excellent communication, leadership, and organisational skills * IT proficiency including Microsoft Office and mobile work management systems * CSCS Card * SSSTS, SMSTS, and/or IOSH Managing Safely qualification preferred * Full clean UK driving licence * Clean DBS check Package * Permanent contract * Competitive salary * Company vehicle or car allowance * Fuel card provided * Paid holiday entitlement If you are an experienced Contracts Manager with a strong background in social housing repairs and maintenance and a passion for delivering exceptional service, we would love to hear from you. Apply today to join a forward-thinking organisation delivering essential maintenance services to local communities