Customer Service Administrator (Temp to Perm)

Join a Growing Business Where Customer Service Really Matters

Are you a friendly, organised professional who enjoys helping customers and keeping things running smoothly behind the scenes? Do you take pride in delivering excellent service and building strong relationships?

We're recruiting on behalf of a successful and growing company in Paddock Wood that is looking for a Customer Service Administrator to join their team on a temp-to-perm basis. This is an excellent opportunity to get your foot in the door with a fantastic employer and secure a long-term career.

Make an Impact Every Day

As a key member of the team, you'll be the first point of contact for customers, ensuring enquiries are handled efficiently and professionally. You'll work closely with colleagues across the business, helping to deliver a seamless customer experience while supporting a variety of administrative tasks.

What You'll Be Doing

• Managing incoming calls, emails, and customer enquiries.
• Processing orders and updating customer records.
• Liaising with internal departments to ensure orders and requests are completed accurately.
• Resolving customer queries in a professional and timely manner.
• Maintaining accurate records and documentation.
• Providing administrative support to the wider team.
• Building positive relationships with customers and stakeholders.

What's on Offer?

Temp-to-perm opportunity with long-term career prospects.

Friendly and supportive team environment.

Full training and ongoing development.

Varied role with a mix of customer service and administration.

Convenient Paddock Wood location.

What We're Looking For

• Previous experience in Customer Service, Administration, Sales Support, or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office and CRM systems.
• A proactive and positive approach to work.
• Ability to manage multiple tasks in a busy environment.

Take the Next Step in Your Career

If you're looking for a role where you can utilise your customer service and administrative skills while building a long-term career with a growing business, we'd love to hear from you.

Apply today to be considered for this exciting Customer Service Administrator opportunity in Paddock Wood.