User Research Agents Telford or Worthing / Hybrid - 2 days per week onsite Up to £400 per day inside ir35 Initial 4 month discovery contract - Likely to be extended into Alpha and build phase Eligible for BPSS clearance Experienced User Researcher required to support a major government digital transformation programme, leading Discovery research to shape the future of agent services. Key skills required: End-to-end user research and research strategy User interviews, usability testing and workshop facilitation User needs analysis, journey mapping and concept validation Experience working in multidisciplinary Agile teams Strong stakeholder engagement and insight reporting CESA and Self Assessment knowledge would be highly advantageous. Initially a 4-month Discovery phase, with a strong likelihood of extension into Alpha and Build. If this role is of interest, apply now or email your CV directly to me at (url removed)