Operations Manager

Spilsby
Permanent, Full-Time
£36,000 - £44,000 (Dependent on experience)

About the Role

We are seeking an experienced and driven Operations Manager to oversee the day-to-day operations of our cylinder gas distribution site. This role involves leading and motivating a team of drivers and administrative staff to ensure the safe, efficient, and compliant delivery of gas products to our customers.

You will be responsible for managing driver schedules, vehicle utilisation, and ensuring all activities meet internal policies and regulatory requirements. A strong focus on safety, operational excellence, and continuous improvement is essential.

Key Responsibilities

• Lead, motivate and manage the performance of all site-based staff, including drivers and administrators.
• Execute efficient delivery schedules to maximise driver and vehicle utilisation.
• Ensure full compliance with HSE regulations, transport legislation, and internal safety policies.
• Oversee cylinder stock, cash, and asset reconciliation processes in line with company procedures.
• Champion a “right first time” and safety-first culture across all site operations.
• Maintain site facilities in accordance with internal standards and external regulatory bodies.
• Act as the site emergency call-out keyholder, attending out-of-hours incidents as required.
• Promote and implement training and development plans, conducting performance reviews and ensuring staff are equipped to deliver outstanding customer service.
• Identify and drive continuous improvement opportunities that enhance service and operational efficiency.

Skills & Experience Required

• CPC in Transport Management (essential).
• ADR certification or experience working with hazardous goods.
• Proven experience in people management or leadership roles, ideally within a logistics or service-led environment.
• Strong knowledge of current transport regulations, working time directive, and tachograph laws.
• Experience in a management or supervisory role.
• Sound understanding of employment legislation and HR practices.
• Confident in using IT systems and software.
• Safety qualifications such as IOSH or NEBOSH (preferred).

What We Offer

• 25 days annual leave
• Holiday Purchase Scheme
• Private Medical Insurance
• Company Pension Scheme (salary sacrifice):
  – Matched contributions up to 7.5 %
• Life Assurance
• Staff Discount on Gas
• Retail & Shopping Discounts