Senior Technician – Fire & Water Restoration

Location: Watford HQ | Field-based across London & the South East

Salary: £36,000 – £40,000 depending on experience + Overtime + Bonus + Company Vehicle

Job Type: Full-time, Permanent

The Opportunity

We are working with a specialist business operating within the property damage restoration and insurance claims sector, supporting insurers, loss adjusters and private clients across London and the South East.

They are looking for an experienced Senior Restoration Technician to take ownership of drying and restoration projects from initial assessment through to completion.

This is a hands-on field-based position for someone who is confident running jobs, making technical decisions on site and leading other technicians.

You will be responsible for ensuring projects are completed safely, efficiently and to a high technical standard, while providing a professional service to policyholders, insurers and loss adjusters.

What You'll Be Doing

• Manage water damage drying programmes from initial assessment through to validated dry
• Complete accurate moisture mapping and moisture measurements
• Design and set up appropriate drying equipment
• Monitor drying progress and make adjustments where required
• Apply your knowledge of psychrometry and drying principles to live projects
• Run fire and water restoration and mitigation projects on site
• Oversee strip-out, cleaning and reinstatement preparation
• Lead and direct technicians on site
• Ensure work is completed safely, on time and to the required standard
• Coach and mentor less experienced technicians
• Make technical decisions on site and escalate more complex issues when required
• Communicate professionally with policyholders, loss adjusters, insurers and the office team
• Complete accurate reports, moisture readings, photographs and job records
• Maintain health & safety and compliance across every site
• Identify opportunities to improve field processes and technical standards

What We're Looking For

This role requires someone with genuine hands-on experience within disaster restoration, property damage or insurance repairs.

You should be confident running restoration and drying projects independently and have a strong understanding of the technical principles behind water damage restoration.

Ideally, you will have:

• Proven experience in fire and/or water damage restoration
• Experience taking responsibility for running restoration jobs
• Good knowledge of water damage mitigation and structural drying
• Practical understanding of psychrometry
• Experience using drying equipment and moisture measurement equipment
• Experience with moisture mapping and monitoring drying programmes
• Experience leading, guiding or supervising other restoration technicians
• Strong technical judgement and problem-solving ability
• Excellent attention to detail and accurate documentation
• The confidence to deal with clients and loss adjusters professionally
• Full UK driving licence
• Based within approximately one hour of Watford

Desirable Experience & Qualifications

The following would be advantageous:

• BDMA
• IICRC – WRT / ASD / FSRT
• CSCS
• IOSH
• Leak detection experience
• Plumbing experience
• Building or construction experience

You should also be comfortable using phones, tablets and job-management systems to record job information, readings, photographs and reports.

What’s On Offer?

• £36,000 – £40,000 basic salary depending on experience
• Company vehicle
• Overtime opportunities
• Bonus scheme
• Proper technical equipment and support
• Funded training and development
• Opportunity to take on greater responsibility as the business grows
• Potential progression into more senior technical and management positions

Who Would Suit This Role?

This role would suit an experienced:

Senior Restoration Technician | Senior Water Damage Technician | Restoration Technician | Fire & Water Technician | Property Damage Technician | Insurance Restoration Technician | Drying Technician | Restoration Supervisor

If you are already trusted to run jobs, manage drying programmes and guide other technicians on site, this is an opportunity to join a growing specialist business where technical standards and quality of work genuinely matter.

If you have the technical knowledge to get a drying or restoration project from initial assessment through to successful completion, we'd like to hear from you.