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Key account manager – Aldridge

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Walsall · Posted 30 Oct 2026 · 8 applicants

£35000 - £60000/annum
Full-Time
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We’re working with an established and growing business within the material handling and forklift sector, who are looking to appoint an experienced Key Account Manager to manage and develop relationships with a portfolio of major customers across the UK. We are looking for someone with a proven background in plant machinery, forklift or material handling equipment hire, with experience covering both short-term and long-term rental contracts. This is a commercially focused, field-based role where you’ll take ownership of key customer accounts, develop existing relationships and identify opportunities to increase revenue through additional equipment hire and tailored fleet solutions. You will need a strong understanding of the machinery hire market, including the differences between short-term and long-term hire arrangements, the hire process and the commercial opportunities within existing customer accounts. Please note: Previous experience in both short-term and long-term machinery hire is essential (This is not a general B2B sales role so candidates without a machinery hire background will not be suitable) As Key Account Manager, you will: Manage and develop relationships with a portfolio of key business customers. Act as the primary commercial contact for major accounts. Visit customers regularly across their sites to understand their operational requirements. Identify opportunities to grow existing accounts and develop new revenue streams. Discuss customers' forklift, warehouse and material-handling requirements. Identify opportunities for both short-term and long-term machinery hire. Manage and develop hire agreements, fleet requirements and ongoing rental contracts. Prepare quotations, proposals and tailored commercial solutions. Negotiate pricing, hire rates and commercial agreements through to completion. Work closely with internal sales, service and engineering teams to deliver excellent customer service. Identify opportunities for additional equipment, servicing, fleet solutions and associated products. Monitor account performance, pipeline and upcoming customer requirements. Build long-term relationships with key decision-makers and stakeholders. Keep up to date with developments in the material-handling market, including the growing demand for electric equipment.Experience you will have: Essential: Previous experience within machinery, plant or forklift hire, with a proven understanding of both short-term and long-term hire contracts. Experience in Key Account Management, Business Development or B2B Sales within the hire industry. A strong understanding of machinery rental, hire agreements, fleet requirements and commercial hire arrangements. Experience within forklifts, material handling, plant, machinery or industrial equipment. A proven track record of growing and retaining customer accounts. Strong negotiation and commercial skills, with the ability to identify revenue opportunities. Confidence dealing with senior stakeholders and decision-makers within large organisations. Excellent communication and relationship-building abilities. The confidence to conduct face-to-face meetings with customers at operational sites. A consultative approach to sales, with the ability to understand customer requirements and recommend appropriate solutions. Strong organisation and account-management skills. A full UK driving licence. What's on Offer: £35,000-£40,000 basic salary. £50,000–£60,000 OTE. Company car / car allowance. Company benefits package. The opportunity to work with major UK businesses. A genuinely autonomous field-based role. Long-term career development within an established business.If you're an experienced Key Account Manager or Business Development professional with a background in short-term and long-term machinery hire, looking for a role where you can take ownership of major accounts and have a direct impact on revenue growth, we'd like to hear from you. If this sounds of interest, please contact Celi on (phone number removed) or apply today
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