Job Title: Customer Care Coordinator - Order Processing

Location: Royston

Salary: £26,000 - £30,000

Contract: 6-month Fixed-Term Contract

Working Pattern: Full-time (Office Based)

An established and growing organisation is looking for a proactive and detail-oriented Customer Care / Processing Coordinator to join its central operations team on a 6-month fixed-term contract. The role supports customers throughout their journey, from enquiries and quotations through to order processing and aftersales care.

Key Responsibilities:

• Process customer orders and prepare accurate quotations
• Keep customers updated on deliveries, stock and proof of delivery
• Liaise with warehouse partners and support the sales team
• Provide product support and handle aftersales queries
• Maintain accurate records and keep internal systems up to date

Candidate Requirements:

• Previous experience in customer service, administration or order processing
• Excellent organisation, communication and attention to detail
• Confident telephone manner and good IT skills
• Good understanding of UK geography and travel planning
• Proactive, positive and able to work well independently and within a team

Please apply via the advert or contact Megan at Eclectic Recruitment for more information.

We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.