Senior Property Manager - St Albans - £33,000 to £37,000

Strong background in Property Management required.

Must be a UK resident and ideally live within a 30-minute commute.

Must have Full UK driving licence and your own car.

Senior Property Manager Benefits:

• Basic £33,000 - £37,000
• Monday to Friday 9am - 6pm, Saturdays 9am - 4pm on a rota with a day back
• 5 day working week
• Parking permit provided

Senior Property Manager Responsibilities:

• Support the property management team, providing training and development opportunities
• Oversee the team managing a large residential property portfolio, ensuring efficiency, compliance, and landlord and tenant satisfaction
• Provide guidance to team members on complex issues
• Support the team with rent collection, arrears and landlord payments
• Ensure payments are made in a timely manner and address late payments
• Prepare and manage property reports
• Respond to maintenance issues as they arise
• Instructing appropriate contractors in accordance with landlords' or Directors' wishes
• Ensure the client experience is forefront in all interactions with landlords and tenants
• Act as a senior point of contact for any complex or escalated landlord and tenant queries
• Provide professional advice and support, ensuring clear communication and timely resolution of issues
• Ensure all properties and processes comply with current legislation and best practice
• Oversee health & safety, statutory checks, and ensure adherence to legal requirements
• Take an active role in the implementation of efficient systems, processes, and structures across the property management department
• Monitor KPIs and prepare management reports for senior leadership
• Identify areas for improvement within the property management function
• Lead initiatives that enhance customer experience and team efficiency

Senior Property Manager required Skills:

• Strong background in property management with proven experience in residential lettings
• Previous experience leading a team, coaching or mentoring staff
• Strongknowledge of lettings legislation, compliance, and industry procedures
• Ideally ARLA qualified or equivalent
• Ideally have experience managing a department OR a large property portfolio
• Calm, approachable and supportive leadership style
• Excellent organisational skills with the ability to prioritise and delegate
• Strong problem-solving skills and ability to work well under pressure
• Clear communicator, confident in giving advice to landlords, tenants, and team members
• Commercial awareness and ability to identify opportunities for improvement
• Commitment to delivering a high standard of service
• Must hold a full UK driving licence and have the use of your own car

Please note that if you do not have the relevant experience required for the role, your application will not be considered.

If you possess the necessary skills and experience our client is looking for, then apply today for more information!