Salary: £60,000 per annum
Location: West London

About the Role
We are recruiting for an experienced and proactive Development Manager to oversee the day to day operations of a large residential development in London.

The successful candidate will be responsible for ensuring the development is managed to a high standard, maintaining building compliance, overseeing onsite teams and contractors, and building strong relationships with residents and key stakeholders.

This role would suit a confident, hands-on manager with a strong background in residential property management, excellent communication skills and the ability to manage a busy development effectively.

Duties:

• Oversee the daily operations of the development, ensuring high standards of maintenance, presentation and service delivery.
• Conduct regular site inspections, identifying maintenance requirements and areas for improvement.
• Manage planned preventative maintenance (PPM), reactive repairs and ongoing improvement works.
• Ensure the smooth running of building facilities, services and operational procedures.
• Ensure the development remains compliant with relevant building safety, health and safety, and statutory requirements.
• Oversee fire safety procedures, risk assessments, inspections and compliance documentation.
• Maintain accurate records of statutory inspections, certifications and remedial works.
• Work closely with contractors and relevant stakeholders to identify and resolve compliance issues.
• Lead, motivate and manage the onsite team, ensuring consistently high standards of performance.
• Oversee staff training, appraisals, performance management and daily operational requirements.
• Manage external contractors and service providers, monitoring performance and ensuring works are completed efficiently.
• Assist with contractor tendering, contract reviews and ensuring value for money.
• Build and maintain positive relationships with residents, resident representatives and other key stakeholders.
• Communicate effectively with residents and stakeholders regarding operational matters, maintenance works and development updates.
• Attend meetings where required, providing updates on building operations, compliance and ongoing projects.
• Manage resident enquiries and complaints professionally, ensuring timely and effective resolutions.
• Assist with preparing, reviewing and monitoring annual budgets and service charge expenditure.
• Monitor operational costs, contractor expenditure and financial performance.
• Identify opportunities to improve operational efficiency while maintaining high service standards.

Experience & Skills Required

• Proven experience as a Development Manager, Building Manager, Estate Manager or similar role within residential property management.
• Strong understanding of building compliance, health and safety legislation and statutory requirements.
• Experience managing onsite teams, contractors and service providers.
• Confident working with residents, resident committees and senior stakeholders.
• Experience overseeing PPM schedules, risk assessments and building maintenance.
• Good understanding of budgets, service charges and financial reporting.
• Excellent communication, organisational and problem-solving skills.
• Proactive, hands-on approach with the ability to work independently and manage competing priorities.
• Relevant property management qualifications, such as TPI, would be advantageous.