Funeral Director

Hook

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Job ID 1072600 Job category Funeralcare Hours per week 37.5 Closing dateSalary £15.27
Funeral Director

£29,776 per annum (£15.27 per hour) plus benefits

Full time 37.5 hours per week, Mon-Fri 9am-5pm - as part of this role, you'll also be part of the on call rota

Hook, RG27 9UT
No experience needed.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties - the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.

You don't need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role.

At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you'll be right at the heart of that service. You'll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.

At the Co-op, you'll be part of something meaningful. Join us today.
What you'll do

• make sure client needs, service levels and KPIs are met
• be clients' main point of contact; supporting and guiding with the help of the wider team
• support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary
• make sure all regulated work, including funeral planning appointments, is referred to a 'certified colleague'
• build and maintain relationships with the team, clients and the community
  What you'll bring
• a commercial mind-set and experience in a managerial role
• a true customer focus and a real passion for delivering a great service
• the ability to capture intricate detail and make sure it is reflected in the service we deliver
• compassion, understanding and empathy, and the ability to keep a cool head under pressure
• a UK manual driving licence
  Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service)
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Stream - a money management app that gives you access to a percentage of your pay as you earn it

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey

and our inclusion commitments at Diversity and inclusion at Co-op

As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.

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Benefits

• Holidays starting from 31 days holiday per year (includes bank holidays)
• 30% off Co-op branded products in our food stores
• Pension with up to 10% employer contributions
• Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Services to support your physical, mental and financial wellbeing
• Flexibility - we'll aim to find a working pattern that fits your life
• Endless career development opportunities including apprenticeships

Success profile

What makes a successful member of our team? Check out the top traits we're looking for and see if you have the right mix.

• Customer Focus
• Problem Solving
• Communication
• Empathy
• Compassion

Who we are

At Co-op Funeralcare, we're proud to support people during their most difficult moments.

This can be emotional work. But it's also incredibly rewarding. Our Funeralcare colleagues work together to offer care and support to people experiencing grief. Whether you're a Funeral Arranger, Funeral Director or part of our Funeral Service Crew, you'll need to be compassionate and dedicated to helping others. Your empathy and sensitivity will not only aid people in their time of need, but also help you to build a deeply fulfilling career.

Our culture

Smiling at work is easy when you see the difference you make. And our funeralcare colleagues take pride in positively impacting our communities

At Co-op you'll be welcomed and included, cared for inside and outside of work, and empowered by supportive leaders.

We're all in this together and at Co-op, we always look out...