Field Service Engineer

Location: Ipswich
Salary: £30,000 to £50,000 Base salary (depending on experience)
Company benefits: Included a company car and company pension.

Overview

The role is a split position focused on the installation and commissioning of converting machinery. Candidates are required to live within commuting distance of Ipswich as 50% of the role will be in the field, on customer site (internationally and domestically) with the other 50% being based in the Ipswich workshop.

Main Responsibilities

• Installation and commissioning of slitting and rewinding equipment at customer sites.
• Preventive maintenance and routine inspections.
• Fault finding and troubleshooting to minimise downtime.
• Providing technical support remotely and on-site.
• Training customer operators.
• Coordinating with the spare parts function.
• Supporting continuous improvement initiatives.
• Completing service documentation and reports.
• Working in accordance with health and safety procedures

Candidate Requirements:

• Working experience, diploma, or equivalent qualification in mechanical, electrical, or related engineering discipline.
• Previous service engineering experience.
• Experience with slitting and rewinding equipment was considered highly advantageous.
• Experience within food or medical industry machinery environments was also viewed favourably.