Reed Recruitment is supporting a growing logistics business in the recruitment of a Transport Coordinator & Warehouse Operations Coordinator to join their Felixstowe operation.

This is an excellent opportunity for an experienced logistics professional who enjoys working in a fast-paced environment where no two days are the same. The successful candidate will take responsibility for coordinating transport activities while also supporting the smooth day-to-day operation of the warehouse function.

The role requires a strong understanding of logistics and supply chain operations, alongside the confidence and initiative to resolve challenges quickly and effectively.

Key Responsibilities

Transport Coordination

• Plan and coordinate daily transport activities to ensure customer deliveries and collections are completed efficiently.
• Liaise with drivers, hauliers, customers, and internal departments to maintain service levels.
• Monitor transport schedules and proactively manage delays or operational issues.
• Produce and maintain accurate transport documentation and records.
• Ensure compliance with company procedures and transport regulations.
• Support wider freight forwarding and supply chain activities where required.

Warehouse Operations

• Coordinate inbound and outbound warehouse activities.
• Oversee stock movements and inventory accuracy.
• Ensure goods are received, stored, and dispatched in line with customer requirements.
• Allocate workloads and prioritise tasks to meet operational deadlines.
• Support continuous improvement initiatives within the warehouse operation.
• Promote and maintain safe working practices throughout the facility.

Customer Service & Problem Solving

• Act as a central point of contact for operational queries.
• Investigate and resolve transport, warehousing, and supply chain issues efficiently.
• Build and maintain positive working relationships with customers, suppliers, and colleagues.
• Identify operational challenges and implement practical solutions.
• Deliver high levels of customer service at all times.

Candidate Requirements

Essential Skills

• Previous experience within logistics, transport, freight forwarding, warehousing, or supply chain operations.
• Strong understanding of transport planning and warehouse processes.
• Excellent organisational and communication skills.
• Proven ability to solve problems and make decisions under pressure.
• Ability to manage multiple workloads and prioritise effectively.
• Strong IT skills, including experience using Microsoft Office and operational systems.
• High attention to detail and a proactive approach to work.

Desirable

• Knowledge of container logistics and UK haulage operations.
• Understanding of customs procedures and international freight movements.
• Experience working within a port-centric logistics environment.
• Relevant logistics, transport, or supply chain qualifications.

The successful candidate will be:

• A confident and resilient problem solver.
• Highly organised and self-motivated.
• Customer-focused with a commitment to service excellence.
• A strong team player with the ability to work independently.
• Proactive, adaptable, and capable of taking ownership of tasks.

Benefits

• Competitive salary.
• Pension scheme.
• Ongoing training and development opportunities.
• Clear career progression prospects.
• Supportive and collaborative working environment.
• Opportunity to join a successful and expanding logistics operation.