Oxford University Hospitals NHS Foundation Trust
Oxford · Posted 31 Oct 2026 · 9 applicants
Main area
Gastroenterology & Hepatology
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 15 hours per week (Core hours)
Job ref
321-SW-8205458-B4-INT
Site
John Radcliffe Hospital
Town
Oxford
Salary
£28,392 - £31,157 Per Annum / Pro Rata
Salary period
Yearly
Closing
10/11/2026 23:59
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises of four hospitals - the John Radcliffe Hospital , Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit
Job overviewTo ensure all patients receive the relevant appointment in line with clinical recommendations, with particular attention to the 18 week and elective access policy for routine, urgent and 2WW pathways. The post holder is required to work on the outpatient waiting list, in particular focusing on monitoring and validating the RTT position to ensure that patients are booked in a timely manner and based on their clinical priority.
The post holder will work closely with administrative teams across the GEH Directorate and provide administrative support to the GEH management team and clinical teams to ensure the whole patient pathway is maintained. To assist the Data Validation Clerk to ensure that patient-level information is accurately recorded before being reported, by validating the information held on our electronic systems.
Main duties of the jobMaintaining a registry of patients with and without an appointment.
Informing the Consultant and Service Manager of any patients at significant risk due to delays of appointments both new and follow-ups.
Contacting patients identified as lost to follow-up via telephone or email to arrange appointments and understand reasons for missed appointments.
Liaising with the Gastroenterology clinical team to ensure all requests for follow-up appointments are actioned promptly.
Escalating concerns if appointments are not booked within target timeframes.
Meeting regularly with the clinical team to review patient cohorts and ensure up-to-date tracking.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospitals promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Detailed job description and main responsibilitiesMain purpose of the post
Maintaining a registry of patients with and without an appointment.
Informing the Consultant and Service Manager of any patients at significant risk due to delays of appointments both new and follow-ups.
Contacting patients identified as lost to follow-up via telephone or email to arrange appointments and understand reasons for missed appointments.
Liaising with the Gastroenterology clinical team to ensure all requests for follow-up appointments are actioned promptly.
Escalating concerns if appointments are not booked within target timeframes.
Meeting regularly with the clinical team to review patient cohorts and ensure up-to-date tracking.
Duties and responsibilities
Patient Tracking & Scheduling
Ensure timely clinic review and discharge as per clinical guidelines.
Maintain recall systems and schedule follow-up appointments as per guidelines.
Surveillance Management
-Lead on projects relating to the cleansing of the workitems list on revenue cycle.
-Highlight patients who are at risk due to a missed FU.
Follow-Up
Assist with booking follow-up appointments.
Escalate concerns if follow-up appointments are delayed.
Data Management & Reporting
Update patient databases with follow up details and the plan for the next step on the pathway.
Generate reports for clinicians on patient cohorts (eg., IBD, General Gastro, Hepatology etc.)
-Assist with data extraction for directorate meetings (eg., Hepatology User group & Gastroenterology User group)