European Operations Administrator

Location: North Bristol / M5 Corridor
Salary: Competitive
Job Type: Full-Time, Permanent
Hours: Monday to Friday, 8:00am - 4:30pm

About the Role

A fantastic opportunity has arisen for an organised and proactive European Operations Administrator to join a busy and growing logistics operation. This role is ideal for someone with strong administration and customer service skills who thrives in a fast-paced environment and enjoys working with customers, suppliers, and internal teams to ensure shipments move efficiently across Europe.

You will play a key role in supporting the day-to-day operations function, ensuring freight movements are coordinated effectively while maintaining excellent levels of customer service.

Key Responsibilities

• Build and maintain strong relationships with customers and overseas partners.
• Provide regular shipment updates and estimated delivery times.
• Create and manage shipments using the company's transport management system.
• Coordinate with transport, warehouse and customs teams to ensure smooth movement of goods.
• Review customer paperwork and documentation for operational compliance.
• Prepare manifests, loading instructions and shipment documentation.
• Liaise with third-party transport providers regarding collections and deliveries.
• Resolve customer and supplier queries in a timely and professional manner.
• Monitor shipments and proactively deal with any operational issues.
• Maintain accurate records and ensure all administration is completed efficiently.

About You

• Previous experience within an administration, customer service or operations support role.
• Experience within transport, logistics, freight forwarding or supply chain would be advantageous but is not essential.
• Excellent organisational skills with strong attention to detail.
• Confident communicator with a professional and customer-focused approach.
• Strong IT skills, including Microsoft Office applications.
• Ability to prioritise workload and manage multiple tasks.
• A team player who enjoys working in a collaborative environment.
• GCSE Maths and English (or equivalent).

What's on Offer

• Competitive salary
• Company pension scheme
• Generous annual leave entitlement
• Cycle to Work scheme
• Career development opportunities
• Supportive and friendly working environment
• Long-term career prospects within a growing business