Job Description: We are recruiting for a Support Shift Leader for our food production client based in Dunstable. The working hours will be Monday-Friday 09:00-17:30 HOWEVER as a shift support you will need to be flexible to cover team absence as and when required which will involve working 12 hour shifts, days/nights and possibly weekends. The role includes but is not limited to; · Ensure that all health & safety requirements are met by everyone within the team and working within the Production areas · Support the site Health and Safety monthly meetings by playing an active role in any actions and projects · Proactively manage any workplace accidents ensuring full investigations are undertaken within 1 hour of the incident taking place · Possess a high understanding of the quality systems and ensure that they adhered through regular audits and checks · Manage Production to meet targets for Quality & Customer Complaints and actively implement corrective actions to reduce issues. · Approve any process changes or machinery set points if required · Any changes made of recipe outside of the permitted parameters e.g. increasing water in the mix, changing packaging, ingredient content and levels must be approved by a Quality Manager · Report and explain production results using standard systems and data · Effectively conduct meetings to discuss production plans and any other relevant information, based on data and KPI’s · Manage daily cleaning and weekly shutdown deep clean, ensuring sanitation schedule is followed and all areas check and signed off. · Act as a coach and mentor to all staff, promoting good teamwork and conducting appraisals, as required. · Complete Shift report correctly at the end of each shift, detailing all events including all details of any downtime and waste that is not meeting our targets · Ensure to coordinate staff according to production plans and requirements. · Problem identification and rectification/escalation. Use root cause analysis to find corrective actions and to solve problems · Ensure daily meetings are effective and focused on root cause analysis. · Actively manage production and the team to deliver manufacturing standards against customer audit standards, group standards & conformance to BRC Grade AA · Ensure total production compliance with all company policies and procedures, ensuring correct training are given, to include constructive staff briefings. · Effective management of team to include PDP’s · Set out detailed training plans for the team to ensure full skills coverage and succession planning. · Proactive management of sickness absence and all performance and disciplinary issues · Responsible to manage SAP system and ensure daily correct Process Orders confirmation completion carried out to enable traceability of each production run. · Have effective handovers between Shift Leaders, Engineer and Area leaders to reduce downtime, waste and improve efficiency during each shift · Raise any unresolved engineering issues on works order system Essential Experience, Skills & Qualifications * Relevant food manufacturing qualification * Ability to work under own initiative in a high speed environment * Continuous improvement techniques * Use of Microsoft Office packages * Performance management * Technical processing plant/machine knowledge * Training * SAP, OFS & ProLeiT * Food safety training – level 4 * Health & Safety training (IOSH) * HACCP training – level 3