Manager, SAP SuccessFactors Module Owner, Employee CentralBasic information

Location

Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Leeds, Manchester, Milton Keynes, Reading

Business Line

Enabling Functions

Job Type

Permanent / FTC

Date published

02-Oct-2026

Req #

24250

Job description

Connect to your Industry

Deloitte's Enabling Functions area contains the internal support operations of our Business that enables our Practitioners to deliver high-quality service across our four business lines to our customers.

Working in our Enabling Functions is fast paced and continuously evolving with Digital, AI adoption and integrated Data at the heart of enabling what we do. This role is aligned to our IT function and focused on supporting the People Technologies in use across our Firm. You'll work collaboratively with our colleagues in HR to deliver exciting change.

At Deloitte, we encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibilities, please do discuss it with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Reporting to the IT Product Owner for SAP SuccessFactors, this role will play a key role in supporting our new Cloud-based HR solution for our UK and Swiss Businesses as it launches in early 2027.

The technology team you'll be joining maintains applications across the end-to-end Hire to Retire lifecycle for our Employees, Partners and Associates.

We have an exciting modern systems landscape at Deloitte that is constantly evolving. Our roadmap includes plans for further modules of SuccessFactors to enhance our overall solution alongside exciting AI developments and delivering People Insights through our Data.

If you like change and thrive in a fast-paced working environment, then this may be your opportunity to make an impact to our People.

This new role will involve the following:

Design Authority

• You'll act as SME for the technical configurations of SuccessFactors and advise both our Business Leads and Team Members on the best approaches and designs for change.

Stakeholder Engagement

• You'll represent the SuccessFactors product in projects and various forums, being able to present and discuss viewpoints and help shape direction.

Product Ownership

• You'll be the representative of your product, engaging with the many local and global Product Owners whose products are upstream and downstream of your own, helping to design for change and address incident management too.

Connect to your skills and professional experience

The ideal candidate for this role will have already gained proven previous experience supporting or implementing SAP SuccessFactors Employee Central alongside your professional experience.

You'll likely have held a role either implementing SuccessFactors or as a technology SME managing the SuccessFactors configurations. Please note, this role is not client-facing nor is it an implementation Role and sits in our Enabling Functions.

You're a clear communicator who can help non-technical SME's understand problems on a non-technical level and partner to find solutions.

You'll bring Integrity to make sure to speak up when something isn't quite right and help discover the right solution.

Analysis & Problem Solving

• Strong attention to detail and data accuracy.
• Strong troubleshooting and root-cause analysis skills.
• Ability to translate business requirements into solutions.

Functional Product Expertise

• In-depth understanding of several of the following SuccessFactors Employee Central topics:

• Employee/Employment Data Portlets
• Position Management
• Foundation Objects/MDF Framework
• Business Rules, Workflows and Event Reasons
• Role-Based Permissions (RBP)
• Time Off
• Global Benefits

• Knowledge of additional SuccessFactors modules (Performance, Compensation, Succession) is also beneficial but not essential.

Support & Service Management

• Change Management preferably with an understanding of Agile ways of working.
• People first mindset to delivery of Incident and Problem Management.
• Knowledge of how to use tooling such as ServiceNow ITSM and Azure DevOps.

Technical Knowledge

• Understanding Integration approaches to other systems such as API, Secure File based Transfers, BIB replication etc.

Artificial Intelligence

• Growing awareness of AI and how AI tools like Co-Pilot and ChatGPT can be utilized as part of your role to work most efficiently.

Essentials:

• SAP Certified Application Associate - SAP SuccessFactors Employee Central Core
• Prior experience supporting Employee Central

Desirables:

• Degree or equivalent experience in Computer Science/Information Systems
• Additional SuccessFactors certifications (Platform, Reporting, Integration Suite, Recruiting, Compensation, etc.)

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler...