Time Appointments are delighted to be recruiting on behalf of a leading business based in Colchester for an Order Progress Administrator to join their close-knit, busy team. This is a fantastic opportunity for a strong administrator to develop their skills and work within a friendly organisation who value their staff. The successful candidate will be responsible for effectively supporting all functions of order processing and business administration Key Duties & Responsibilities: * Monitoring the progress of sales orders despatched from UK and European partners * Liaising with suppliers, customers, and logistics companies to track shipments * Monitoring of the team inboxes * Taking telephone calls and helping deal with queries from clients * Providing ad hoc support to the team * Any other duties as appropriate Skills & Experience Required: * Proven order processing or sales administration experience preferred * Excellent customer service and communication skills, written and verbal * Strong accuracy and attention to detail * Strong IT skills including the use of Microsoft software * Ability to work under pressure * A ‘can do’, proactive attitude As well as a basic salary, the successful candidate will be offered a monthly and end of year performance bonus scheme (subject to eligibility)