Hire Controller Coningsby £29,750 per annum + Overtime Monday–Friday | 7am–5pm Office Based Are you a confident customer service professional who enjoys building relationships, solving problems and keeping things moving? We are searching for an enthusiastic Hire Controller to join a successful and growing team in Coningsby, working for a leading supplier of high-quality temporary buildings and toilet facilities. This is a fantastic opportunity for someone who thrives in a busy environment, enjoys speaking to customers and wants a role where every day brings something different. The Role As a Hire Controller, you’ll play a key role in ensuring customers receive an outstanding service from enquiry through to delivery and beyond. Your responsibilities will include: – Managing customer enquiries by telephone and email. – Processing sales and hire orders accurately and efficiently. – Planning deliveries and creating practical, cost-effective routes. – Building strong relationships with customers and understanding their requirements. – Gathering customer feedback following installation. – Identifying new business opportunities through proactive, speculative calls to existing and potential customers. – Working closely with depot colleagues and head office teams to ensure a smooth customer journey. – Using your product knowledge to recommend the right solutions for each customer. The ideal candidate Will have experience in customer service, sales or a fast-paced service environment. Your background could include: – Plant hire – Construction – Property maintenance – Manufacturing – Equipment hire – A busy sales or customer service environment Most importantly, you’ll be someone who: – Communicates confidently and professionally with customers. – Builds positive, long-term relationships. – Is organised and able to manage competing priorities. – Enjoys working in a fast-paced environment. – Has a proactive approach to identifying sales opportunities. – Is comfortable communicating by both telephone and email. – Is computer literate and confident learning new systems. – Can work flexibly to meet operational requirements. For more information, please call Jon on (phone number removed) or email him quoting J10664. Reflect Recruitment Group is operating as a Recruitment Agency under the Employment Agencies Act 1973