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Senior Pensions Administrator

Bristol | Hybrid Working

Up to £42,000 + Bonus + Excellent Benefits

Ready for your next career move?

An award-winning pensions administration business is continuing its growth journey and is looking to appoint an experienced Senior Pensions Administrator to join its thriving Bristol team.

This is an excellent opportunity to join a highly respected organisation known for delivering exceptional service to pension scheme clients whilst providing employees with a supportive, collaborative, and development-focused environment.

The Role

As a Senior Pensions Administrator, you will become a key member of a well-established pensions administration team, taking responsibility for the delivery of high-quality administration services to a portfolio of clients.

You will work closely with colleagues, clients, trustees, and scheme members, ensuring a first-class service is provided whilst supporting the ongoing development of processes and team performance.

Key Responsibilities

• Calculating member pension benefits and entitlements accurately
• Processing complex pension administration cases
• Responding to client, trustee, and member queries
• Preparing and collating pension scheme information and reports
• Maintaining accurate member records and documentation
• Supporting junior team members where required
• Contributing towards process improvements and service delivery enhancements
• Ensuring work is completed within agreed service level agreements

About You

We are keen to speak with individuals who have:

• Previous pensions administration experience within a Third-Party Administrator (TPA) or in-house pension scheme environment
• Strong Defined Benefit (DB) pension scheme knowledge
• Excellent customer service and stakeholder management skills
• Strong written and verbal communication skills
• High levels of accuracy and attention to detail
• Good numerical and analytical skills
• A proactive and solutions-focused approach
• Professional qualifications or PMI studies (desirable but not essential)

What's on Offer?

Competitive salary up to £42,000

Annual discretionary bonus

25 days holiday plus bank holidays, with the option to buy more

Hybrid and flexible working arrangements

Generous pension scheme

Life assurance and income protection

Fully supported professional study programme, including exam fees and study leave

Health cash plan

Additional flexible benefits including holiday purchase and technology discounts

Regular social events and team activities

Volunteering opportunities and community involvement initiatives

Why Apply?

This is an opportunity to join a business that genuinely invests in its people. You'll be part of a supportive team where career development is encouraged, professional qualifications are fully supported, and individual contributions are recognised and rewarded.

If you're an experienced pensions professional looking to take the next step in your career with a growing and highly regarded organisation, we'd love to hear from you.