Business Development Executive

Thurmaston, Office Based

£25,983 + uncapped commission

Monday to Friday, 09:00 – 17:30

Macildowie are working with this client based in Leicester, a growing business within the commercial sector, to recruit an ambitious and customer-focused Salesperson to join their team.

This is an excellent opportunity for a confident and motivated sales professional who enjoys building relationships, converting enquiries into new business and delivering outstanding customer service.

The Opportunity

As an Business Development Executive, you will be responsible for engaging with prospective customers through a combination of inbound and outbound telephone activity, understanding their business insurance requirements and recommending suitable cover.

You'll play an important role in driving new business revenue, identifying opportunities to upsell and cross-sell additional insurance products and ensuring customers receive a professional, compliant and positive experience.

Key Responsibilities

• Manage inbound and outbound sales enquiries, converting prospective customers into new business.
• Proactively contact prospective and registered customers to identify sales opportunities.
• Understand customer requirements and recommend appropriate business insurance solutions.
• Achieve individual sales, upselling and cross-selling targets.
• Build and maintain strong customer relationships.
• Communicate effectively via telephone, email, live chat and WhatsApp.
• Ensure all customer documentation is accurate and processed within agreed timescales.
• Work collaboratively with internal teams to resolve queries and deliver a seamless customer experience.
• Maintain excellent product knowledge and adhere to FCA regulations and Treating Customers Fairly principles.

About You

We're keen to hear from candidates who can demonstrate:

• Experience in telesales, new business sales, insurance sales or a target-driven customer service environment.
• Confident communication and relationship-building skills.
• A proactive, commercially minded approach.
• The ability to identify opportunities and convert enquiries into sales.
• Strong attention to detail and good administration skills.
• A customer-first approach and willingness to learn.
• The ability to work effectively in a regulated environment.

Previous insurance experience would be advantageous, although candidates with transferable sales experience are also encouraged to apply.

Why Apply?

This is a great opportunity to develop your career in commercial insurance, strengthen your sales expertise and become part of a customer-focused new business team.

If you're motivated by targets, enjoy speaking with customers and want to make a genuine commercial impact, we'd love to hear from you.