As a Temp Customer Service professional in Uxbridge, you will handle customer queries for a Financial Services employer and help keep day-to-day communications clear and organised. You will provide a helpful point of contact while supporting the smooth running of the Secretarial & Business Support function.

Client Details

The organisation operates in the Financial Services industry in Uxbridge.

Description

• Respond to customer enquiries clearly and professionally, providing accurate information where available.
• Record customer contact details and query information to maintain clear service records.
• Manage incoming telephone calls, emails and other customer communications in a timely manner.
• Direct customer queries to the appropriate contact when further input is needed.
• Keep customers updated on the progress of their enquiry to support a clear service experience.
• Maintain organised customer information and correspondence for easy follow-up.
• Handle routine administrative tasks linked to customer service activity.

Profile

A successful 'Temp Customer Service' should have:

• Experience of handling customer enquiries by phone, email or written correspondence.
• Clear written and verbal communication skills.
• The ability to record information accurately and keep customer details organised.
• Confidence managing several customer queries and prioritising follow-up tasks.
• Good administrative skills and attention to detail.
• A practical approach to resolving routine customer questions.

Job Offer

• Temporary Temp Customer Service assignment in Uxbridge.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.